While much of the hurricane relief support and information is applicable across the State of Florida, information and help can vary by county. Click on a Florida county below for local contact information for emergency management and 2-1-1, as well as to see if there is any local information or resource listed. If there aren’t local resources listed for a particular county, please use the General Information tabs on the homepage to look for helpful links.
If you’re looking for Florida resources related to Hurricane Nate (possibly affecting the Florida panhandle), see this separate page.
Remember: Connect with the local 2-1-1 for the most up-to-date information and referrals. Simply dial 2-1-1 or click on any county below to get the local number for each 2-1-1 as well as the website.
Quick Links & Phone Numbers
- Florida Emergency Information Line: 1-800-342-3557 (24/7)
- Florida Emergency Information Website: www.floridadisaster.org
- Texting Assistance: Text IRMA to 898-211
- Florida Emergency Text Alerts: Text FLPREPARES to 888-777
Food for Florida (aka D-SNAP): Florida D-SNAP is now starting to take applications (as of Friday September 22nd). For more detailed information on the specific counties open for pre-registration and the additional counties approved for D-SNAP that will be opening in the near future, visit http://www.myflfamilies.com/fff
For eligibility information, visit http://www.dcf.state.fl.us/programs/access/fff/docs/GeneralEligibilityRequirements.pdf
See below for general information.
The Department of Children and Families ‘Food for Florida’ (D-SNAP) disaster relief program provides emergency food assistance to families in need after a hurricane or another disaster, under guidance from the U.S. Department of Agriculture, Food and Nutrition Service.
Disaster Supplemental Nutrition Assistance Program (D-SNAP) gives food assistance to low-income households with food loss or damage caused by a natural disaster. If approved for D-SNAP benefits, you will get an Electronic Benefits Transfer (EBT) card to access them. Individuals use it just like a debit card to buy food at most local grocery stores. Because of the unique needs of disaster survivors, D-SNAP uses different standards than normal SNAP. If an individual that would not normally qualify for SNAP, may qualify for D-SNAP if you had one of the disaster-related expenses below:
- Home or business repairs
- Temporary shelter expenses
- Evacuation or relocation expenses
- Home or business protection
- Disaster-related personal injury, including funeral expenses
- Lost or no access to income due to the disaster, including reduced, terminated, or delayed receipt of income, for a large part of the benefit period
- In some cases, food loss after a disaster like flooding or power outages
Visit their county page on this site or check http://www.dcf.state.fl.us/programs/access/fff to identify if their county is covered. If it is, ask if they have access to the internet and send the link to pre-register.
**For more detailed information on site locations, please visit the county pages below.
Go here to identify sites where people can go apply: http://www.dcf.state.fl.us/programs/access/fff/siteLocations.shtml. Once people have pre-registered they’ll have to go to an in-person interview on a date according to their last name. Visit the appropriate county page for the date and location.
If people have missed the deadline, send contact info for Florida Dept of Children and Families:
Customer Call Center, 1-866-762-2237 (Florida Relay 711)
Agents available 8am to 5pm Mon-Fri
This program is not for current SNAP recipients. If people are current SNAP recipients a supplemental benefit will be added to those in D-SNAP approved counties. Individuals will have their SNAP allotment increased to the maximum for September (distributed on October 6) and for October (distributed on October 9).
USDA Hotline Hunger Hotline: 1-866-3-HUNGRY or in Spanish, 1-877-8-HAMBRE — MON-FRI: 8am-8pm EST
**Hotline connects callers with emergency food providers in their communities and provides information on government assistance programs such as SNAP and WIC.
HURRICANE FOOD PACKAGES: Click on the specific county pages below to get hours and locations of sites (if available) for the Phase 1 counties. Can also click here to view the full list. See below for more details.
How much food can a household receive? Individuals and families will receive one or more food packages with 10-20 food items. Households with 1-3 family members canreceive 1 package per week, households with 4-6 members can receive 2 packages per week, and households with 7+ members can receive 3 packages per week.
Who is eligible to receive a food package? Household living in counties that were part of the presidentially declared disaster. The program will be rolled out in 3 phases. Phase 1 will include 9 initial counties – other counties will be included in phases 2 and 3. Phase 1 counties active NOW: Charlotte, Collier, Hillsborough, Lee, Manatee, Miami-Dade, Monroe, Pinellas, Sarasota.
What are the counties that will be included in phases 2 and 3? Phase 2 counties will include: Brevard, Broward, Citrus, Clay, Desoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Indian River, Lake, Marion, Martin, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Polk, Putnam, Seminole, St Johns, St Lucie, Sumter, Volusia. Phase 3 counties will include: Alachua, Baker, Bradford, Columbia, Dixie, Gilchrist, Lafayette, Levy, Nassau, Suwannee, Union.
Where can residents pick up their food package? Click on the specific county pages below to get hours and locations of sites (if available) for the Phase 1 counties.